Privacy Policy for Firasti.com Freelancer Services, Projects, and Jobs Marketplace

Effective Date: 01-01-2024

At Firasti.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you access and use our platform, which connects freelancers with clients seeking services. By using our website (www.firasti.com), you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect several types of information in order to provide our services to you, improve user experience, and ensure the effective operation of Firasti.com.

1.1. Personal Information
When you create an account, post a project, or apply for a job, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Payment information (for freelancers receiving payment and clients making payments)
• Billing address
• Profile description and work experience (for freelancers)
• Project details (for clients)

1.2. Non-Personal Information
We may also collect non-personal information about your use of the Platform, including:

• Browser type and version
• IP address
• Pages visited on Firasti.com
• Time spent on the Platform
• Referring website or source

1.3. Communication Data
If you contact us directly, we may collect communication data such as:

• Emails or messages you send to Firasti.com support
• Feedback, suggestions, or inquiries you submit

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. To Provide and Improve Our Services
We use your information to facilitate transactions on Firasti.com, including posting and applying for jobs, managing freelancer profiles, and handling payments. Additionally, we use your data to personalize your experience on the Platform and to offer relevant job and project opportunities.

2.2. Communication
We use your contact information to communicate with you regarding updates, new features, customer support, and service-related announcements. This includes sending notifications about your project updates or application status.

2.3. Payment Processing
Your payment and financial information is used to process transactions between clients and freelancers. We partner with trusted third-party payment processors to handle these transactions securely.

2.4. Marketing
We may use your contact information to send promotional emails or newsletters about new projects, job opportunities, or services provided by Firasti.com. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in the emails.

2.5. Analytics and Research
We may use non-personal information to analyze trends, track user behavior, and improve the Platform’s functionality and content. This helps us understand user preferences and optimize the user experience.

3. How We Protect Your Information

3.1. Data Security
We use industry-standard security measures, such as encryption, secure socket layer (SSL) technology, and firewalls, to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

3.2. Payment Security
All payment information is handled by third-party payment processors, and Firasti.com does not store sensitive payment information such as credit card details. We ensure that any payment transactions are processed securely in accordance with applicable regulations.

3.3. Access Control
We limit access to your personal information to employees or contractors who need it to perform their job functions. These individuals are bound by confidentiality obligations and may be subject to disciplinary action if they fail to comply with our privacy policy.

4. Sharing Your Information

4.1. Service Providers
We may share your information with third-party service providers who assist us in delivering the services offered on Firasti.com. These third-party providers include payment processors, hosting services, email marketing providers, and analytics tools. These providers are authorized to use your data solely for the purpose of providing their services to us.

4.2. Legal Requirements
We may disclose your personal information if required to do so by law or in response to legal requests (e.g., a subpoena or court order), or if we believe such action is necessary to comply with legal obligations, protect the rights, property, and safety of Firasti.com, our users, or others.

4.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner. We will notify you via email or through a notice on our website before your data is transferred and becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

5.1. Cookies
Firasti.com uses cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain preferences. You can manage your cookie settings through your browser, but disabling cookies may affect your ability to use certain features of the Platform.

5.2. Tracking Technologies
We may also use web beacons, pixel tags, or other technologies to track user activity on Firasti.com. These tools help us analyze trends, measure the effectiveness of our communications, and improve our services.

6. Your Rights and Choices

6.1. Accessing and Updating Your Information
You have the right to access, update, or correct your personal information at any time. You can do so by logging into your account and editing your profile. If you have trouble accessing or updating your information, please contact us at support@firasti.com.

6.2. Data Deletion
You may request the deletion of your personal data by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes, such as completing transactions or resolving disputes.

6.3. Opt-Out of Marketing
You can opt out of receiving marketing emails or newsletters by clicking the “unsubscribe” link at the bottom of such emails. If you no longer wish to receive any communications from us, including service-related messages, you may opt out by contacting us.

7. International Data Transfers

Firasti.com operates globally, and your personal data may be transferred to and processed in countries outside of your own. By using the Platform, you consent to the transfer of your data to countries that may have different data protection laws than those in your country.

8. Children’s Privacy

Firasti.com is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

9. Changes to this Privacy Policy

9.1. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email.

9.2. Effective Date
Any updates to the Privacy Policy will become effective as of the date posted on the Firasti.com website. Please review this Privacy Policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal data, please contact us at:

Email: support@firasti.com
Address: [Insert Address]
Phone: [Insert Phone Number]

By using Firasti.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your personal data as described herein.