General Questions

Firasti.com is a leading freelancers marketplace, connecting businesses with talented freelancers worldwide. Freelancers offer service Packages in various fields, including design, writing, development, and marketing.

Freelancers post Service details on Firasti.com. Employers Post Projects, and clients choose the best fit. Payment is made securely once the project is complete.

Yes, creating an account and browsing freelancers is free. Businesses only pay for services once a project is assigned. Premium features may require additional payment.

Search for freelancers by category, skill, or budget. Use filters to narrow down results and find the best fit for your project needs.

Freelancers are paid securely through the platform once the project is completed. Firasti.com offers multiple payment methods, ensuring smooth transactions.

Freelancer profiles on Firasti.com include detailed information about their skills, experience, and reviews from past clients. You can also request portfolios or trial tasks for evaluation.

Firasti.com offers freelancers across many categories, including graphic design, writing, web development, digital marketing, and virtual assistance. Whatever your project, you’ll find the right talent.

To post a job, create a project description, set your budget, and specify requirements. Freelancers will then submit their proposals based on your project.

Yes, Firasti.com offers flexibility for both short-term and long-term projects. You can hire freelancers for a one-time task or ongoing work.

Firasti.com connects you with a global network of talented freelancers. Competitive rates, secure payment processing, and an easy-to-use interface make it the ideal platform for businesses and freelancers.

Firasti.com provides an integrated messaging system. Communicate with freelancers to discuss project details, deadlines, and feedback all within the platform.

Yes, Firasti.com ensures a safe and secure platform. Payments are processed through encrypted gateways, and communication is protected to safeguard your privacy.

In case of a dispute, Firasti.com offers a resolution process. Support teams assist in mediating and resolving conflicts between clients and freelancers.

Firasti.com supports credit cards, PayPal, and bank transfers. Secure payment options ensure safe transactions for both freelancers and clients.

Yes, after a project is completed, clients can leave reviews. Reviews help freelancers build their reputation and help businesses find top talent.

Freelancers can improve visibility by completing their profiles with a professional bio, portfolio, and competitive pricing. Positive reviews and frequent updates also help freelancers stand out.

Firasti.com offers a simple and secure platform for hiring freelancers. Competitive pricing, diverse service options, and a global pool of talent set Firasti.com apart from other freelance marketplaces.

For Freelancers

To get started, create a profile, set your skills, and add a portfolio. Once your profile is live, browse available projects and submit proposals to potential clients.

Yes, signing up and creating a profile on Firasti.com is free. Freelancers only pay service fees once a project is awarded and completed.

Search for jobs by category, skill, or budget. Use filters to narrow down the options and find projects that match your expertise.

Once you find a project, click to view the details and submit a proposal. Include a customized message, your rates, and relevant work samples to increase your chances of being hired.

Freelancers are paid securely through Firasti.com after completing a project. Payment methods include PayPal, credit cards, and bank transfers, depending on your preference.

Yes, Firasti.com charges a service fee on completed projects. The fee percentage depends on your earnings and account status. Detailed information can be found on your dashboard.

To stand out, complete your profile with a professional photo, detailed description, and portfolio. Offering competitive pricing and responding quickly to job invitations also helps improve visibility.

Firasti.com provides a secure messaging system for freelancers and clients to communicate. Use it to discuss project details, deadlines, and expectations.

Firasti.com offers a resolution process for disputes. If a disagreement arises, you can contact the support team for mediation to ensure a fair solution.

Yes, you can work on multiple projects at once, as long as you can manage your time and meet deadlines. Prioritize tasks for optimal performance.

You can set your own hourly or fixed project rates on Firasti.com. Consider your skill level, market demand, and the type of projects you’re bidding for when determining your rates.

Respond promptly to job invitations, submit tailored proposals, and maintain a high-quality profile. Building a strong reputation with positive reviews increases your chances of being hired.

Yes, Firasti.com ensures a safe platform for freelancers. Secure payment methods and encrypted messaging keep your personal and financial information protected.

Yes, after completing a project, you can leave feedback for clients. Positive reviews help build your reputation and assist other freelancers in choosing the right clients.

Keep your profile updated with new skills, certifications, and projects. Regularly check your portfolio and add work samples that reflect your current expertise.

Firasti.com offers competitive rates, a user-friendly interface, and secure payment options. A diverse pool of clients and projects sets it apart from other freelancing services.

For Clients

Clients post project details, and freelancers submit proposals. You can review freelancers’ profiles, choose the best match, and securely pay once the project is complete.

To post a job, create a project description, set a budget, and specify your requirements. Freelancers will then send proposals based on your needs.

Yes, posting a job on Firasti.com is free. You only pay when you hire a freelancer for a project.

You can search for freelancers by category, skill, or budget. Use filters to narrow down your options and find the best match for your project.

Review freelancer profiles, including their experience, ratings, and work samples. Consider their proposals, expertise, and rates before making a decision.

Freelancers are paid securely after completing a project. Firasti.com supports multiple payment options, including credit cards, PayPal, and bank transfers.

Firasti.com charges no fees for posting jobs. You only pay the agreed-upon rate when hiring a freelancer for a project.

Firasti.com offers an integrated messaging system. Use it to discuss project details, provide feedback, and clarify requirements with freelancers.

Yes, Firasti.com prioritizes security. Payments are processed through encrypted gateways, and your personal information is protected.

If you are not satisfied with the work, you can communicate with the freelancer to resolve issues. If needed, Firasti.com offers a dispute resolution process for fair mediation.

Yes, Firasti.com offers flexibility. Hire freelancers for one-time tasks or ongoing projects, based on your business needs.

Review freelancer profiles, past work, and client reviews. Communicate your expectations clearly and set milestones for better results.

Once the project is complete, you can leave a review for the freelancer. Reviews help freelancers build their reputation and guide other clients in hiring the right talent.

If a dispute arises, Firasti.com provides a resolution process. Our support team will assist in resolving issues fairly for both parties.

Communicate clearly, provide constructive feedback, and offer consistent work. Building trust and providing positive reviews can help foster long-term partnerships.

Firasti.com offers a secure platform, a wide range of talented freelancers, and competitive pricing. Its user-friendly interface and diverse service offerings set it apart from other freelancing websites.

Platform Policies

Firasti.com’s platform policies govern the use of our freelancers services marketplace. These include guidelines for posting jobs, hiring freelancers, payments, and communication.

Payments on Firasti.com are securely processed through encrypted gateways. Clients are billed only when a freelancer is hired, and payments are released upon project completion.

A service fee is charged on completed projects. The fee varies based on the freelancer’s earnings and account status. Details are provided in the freelancer’s dashboard.

If a freelancer fails to deliver work as agreed, the issue can be reported. Firasti.com offers a resolution process to mediate between clients and freelancers for a fair solution.

To ensure security, all communication should be done within the Firasti.com platform. This ensures that both parties are protected by our policies.

Refunds are processed according to the terms set by the project agreement. If a project is canceled or not completed as promised, clients may request a refund through our support team.

Disputes between clients and freelancers are resolved through Firasti.com’s support team. Mediation is offered to ensure both parties receive fair treatment according to our platform policies.

Yes, posting jobs on Firasti.com is free. You only pay when a freelancer is hired, and the work is completed successfully.

All intellectual property created by freelancers during a project belongs to the client upon full payment. This includes designs, code, and written content.

Cancellations must be agreed upon by both parties. If a client or freelancer cancels a project, the terms for cancellation are governed by the agreed-upon contract and Firasti.com’s platform policies.

Yes, activities such as fraud, spamming, or any illegal activities are prohibited. Violators may be suspended or banned from using Firasti.com. All users must comply with our terms of service.

Firasti.com’s privacy policy ensures that all user data is protected. Personal and financial information is stored securely and not shared with third parties without consent.

If you notice any violation of Firasti.com’s platform policies, report it to our support team immediately. Violations are taken seriously and will be investigated according to our terms.

Yes, you can modify your account settings and project details at any time. Changes are updated immediately on the platform

The terms of service outline the rules and expectations for all users. These must be agreed upon during registration and govern all interactions on Firasti.com.

Freelancer reviews and ratings are given based on completed projects. Both clients and freelancers can leave feedback, which helps maintain the platform’s integrity and trust.

Ensure that all activities follow Firasti.com’s terms of service, communication guidelines, and payment policies. Regularly review the platform policies for updates and changes.

Account Management

To create an account, visit Firasti.com, click “Sign Up,” and fill in your details. You can register as a freelancer or client. Email verification is required to activate your account.

To update your account information, log into your account and go to the settings page. You can edit your email, password, profile picture, and other personal details.

To change your password, go to the account settings, click on “Change Password,” and follow the prompts. A new password will be sent to your email.

Yes, you can switch between freelancer and client roles on Firasti.com. Simply update your profile to reflect the role you wish to take. Both roles can be managed under one account.

To deactivate your account, go to your account settings and select the “Deactivate Account” option. You will be asked to confirm before deactivation is completed.

Yes, you can delete your account at any time. To do so, contact Firasti.com support. Account deletion is permanent and cannot be undone.

You can manage your notification preferences from the settings page. Choose to receive notifications by email, in-app messages, or both for project updates and communication.

Account verification is done by submitting required documents (e.g., ID, proof of address) through your profile settings. This ensures higher trust and security.

If you forget your password, click the “Forgot Password” link on the login page. Enter your email address, and instructions to reset your password will be sent to you.

To close a project, go to your project page and select “Mark as Completed” once the work is finished. If you need to cancel a project, you can reach out to Firasti.com support for assistance.

To change your payment method, go to your account settings and select the “Payments” section. Update your payment information as required for smoother transactions.

Identity verification is available through your profile settings. Submit any required documents to verify your identity for added credibility.

Yes, you can manage multiple projects at once. Keep track of each project’s status, freelancer communications, and payment details through your dashboard.

To add or update your portfolio, go to your profile settings and upload new samples of your work. A strong portfolio helps attract more clients or projects.

Account preferences can be set under the settings menu. Choose your preferred language, communication style, and other details that suit your needs.

To contact Firasti.com support, visit the help section on the platform. You can send a message or use live chat to resolve any account-related issues.

Technical Support

To contact technical support, visit the “Help” section in your account. You can use the live chat option or send an email for assistance.

If you cannot log in, first check your password and email address. If the problem persists, click “Forgot Password” to reset your credentials. Contact technical support if needed.

For payment issues, verify your payment method and billing details. If the problem continues, contact technical support for further assistance.

If a project is not displaying correctly, try refreshing the page or clearing your browser cache. If the issue persists, contact technical support for troubleshooting.

To update your payment information, go to the “Payment Settings” section in your account. Follow the prompts to securely update your payment method.

Profile updates may take a few minutes to reflect. If changes are not visible after this time, clear your browser cache or contact technical support for help.

To report a bug, use the “Help” section in your account. Provide detailed information about the issue, including steps to reproduce it, and our technical team will investigate.

If file uploads fail, ensure your file size and format meet Firasti.com’s requirements. If the problem persists, contact technical support for further assistance.

To clear cache or cookies, go to your browser settings. Look for “Clear browsing data” and select cache and cookies. Refresh Firasti.com after clearing.

If you are not receiving notifications, check your notification settings under account preferences. If the issue remains, contact technical support for further assistance

If the Firasti.com app is malfunctioning, check for updates in your app store. If the problem persists, reinstall the app or contact technical support for guidance.

If your inbox is not loading, try refreshing the page or clearing your browser cache. For mobile users, ensure you have the latest app version. Contact technical support if issues continue.

If Firasti.com is running slow, check your internet connection. If the issue persists, try accessing the site in an incognito window or on another device. Contact support if problems continue.

If your account is suspended, contact technical support to resolve the issue. Follow the instructions provided to regain access.

To ensure account security, use a strong password, enable two-factor authentication, and regularly update your credentials. For further assistance, contact technical support.

You can provide feedback after your support case is resolved. A survey will be sent to your email where you can share your experience.

If you encounter a system error, refresh the page or log out and log back in. If the error persists, contact technical support with the error details for further assistance.