Payment Terms for Firasti.com Freelancer Services, Projects, and Jobs Marketplace

Effective Date: [Insert Date]

These Payment Terms govern the processing of payments for services provided through the Firasti.com platform, a marketplace connecting freelancers with clients for projects and jobs. By using the platform to offer services or post projects, both freelancers and clients agree to the following terms related to payment processing, fees, and payment security.

1. Payment Process Overview

1.1. Freelancer Payments
Freelancers will receive payment for work completed under the terms of a project once the work has been approved by the client or after the agreed-upon milestone is met. Payments will be processed through Firasti.com’s payment system and may be subject to Platform service fees.

1.2. Client Payments
Clients will make payments to Firasti.com for the agreed-upon project fees. These payments will be held in escrow until the project is completed according to the agreed-upon terms. Payments can be made through the available payment methods on the platform.

1.3. Escrow System
For the protection of both parties, Firasti.com uses an escrow system to hold payments. Payments are only released to the freelancer once the client confirms the work has been completed to their satisfaction or when an agreed-upon milestone is reached.

2. Payment Methods

2.1. Supported Payment Methods
Clients can make payments using the available methods on Firasti.com, which may include credit cards, debit cards, bank transfers, PayPal, or other third-party payment processors. Payment methods available on the Platform are subject to change and may vary by region.

2.2. Currency
Payments on Firasti.com will be processed in the currency specified by the client at the time of posting the project or job. The Platform supports multiple currencies, and the final payment amount will reflect the agreed-upon value in the selected currency.

2.3. Currency Conversion Fees
If a client and freelancer are located in different regions using different currencies, conversion fees may apply. Firasti.com may charge a currency conversion fee, which will be disclosed to the user before processing payments.

3. Service Fees

3.1. Platform Fees for Freelancers
Firasti.com charges a commission fee on the payment made by the client for each project or job. The exact fee will depend on the freelancer’s level, type of project, or subscription plan (if applicable) and will be deducted from the total amount before payment is released to the freelancer. The fee will be displayed at the time of payment.

3.2. Platform Fees for Clients
Clients may be charged an administrative or service fee for using the Platform. This fee may vary depending on the project, payment method, or subscription type. The applicable fee will be displayed before confirming the payment.

3.3. Payment Disputes and Refunds
In cases where a dispute arises between a freelancer and a client regarding payment, Firasti.com will mediate the situation. If a refund is agreed upon or necessary (for example, if the work is deemed unsatisfactory), the refund will be processed in accordance with Firasti.com’s dispute resolution policy and within the timeframe specified on the Platform.

4. Invoicing and Billing

4.1. Invoicing for Projects
Upon completion of a project or milestone, freelancers will generate an invoice via the Firasti.com platform for the amount due. The invoice will include details such as the project description, freelancer fees, and any taxes or additional charges.

4.2. Billing for Clients
Clients will receive an invoice from Firasti.com reflecting the total amount due for the project. The invoice will include details such as the project description, any applicable platform service fees, taxes, and other applicable charges.

4.3. Taxation
Freelancers and clients are responsible for complying with their local tax laws, including reporting and paying any applicable taxes, such as VAT, sales tax, or income tax. Firasti.com may charge tax on certain transactions, depending on the location and applicable tax laws.

5. Payment Timing

5.1. Freelancer Payment Schedule
Freelancers will typically receive payment after the client confirms the completion of the work or the milestone. Once the payment has been released from escrow, it may take several business days for the funds to be deposited into the freelancer’s designated payment account, depending on the payment method chosen.

5.2. Payment Delays
In the case of disputes, technical issues, or verification processes, there may be delays in processing payments. Firasti.com will notify both parties of any delays and work to resolve the issue promptly.

5.3. Client Payment Timing
Clients must submit payment for a project before the work begins or as agreed upon in the project posting. Payments will be held in escrow until the project is completed or the milestone is met. Failure to submit payment within the agreed-upon time frame may result in the suspension of services or project cancellation.

6. Refunds and Cancellations

6.1. Project Cancellations
If a project is canceled before the freelancer starts working, the client may receive a full refund, minus any applicable transaction fees. If a project is canceled after the freelancer has started, the client may only be entitled to a partial refund, depending on the work completed.

6.2. Refund Requests
Refund requests must be submitted to Firasti.com within a specified period after the payment was made. The Platform will assess the validity of refund claims based on project terms, work completed, and the results of any dispute resolution process. Refunds may be issued to the client in accordance with Firasti.com’s policy.

6.3. Dispute Resolution
In the case of a dispute between the client and freelancer regarding the quality or completion of work, Firasti.com provides a mediation process. Firasti.com may offer partial or full refunds if a dispute is resolved in favor of the client, depending on the terms of the project.

7. Chargebacks and Payment Reversals

7.1. Chargebacks
If a client initiates a chargeback through their bank or payment provider after payment is processed, Firasti.com reserves the right to suspend or terminate the client’s account and charge a penalty fee. Clients may be required to pay any additional fees associated with chargebacks, including the loss of the freelancer’s payment.

7.2. Payment Reversals
Firasti.com reserves the right to reverse any payments if fraudulent activity is suspected, if a chargeback occurs, or if payment errors are identified. Freelancers or clients involved in the payment reversal may be required to return funds.

8. Payment Disputes and Resolution

8.1. Dispute Process
If a payment dispute arises between a freelancer and a client, Firasti.com offers a dispute resolution process that may involve mediation or intervention by the Platform. Both parties are encouraged to communicate directly to resolve the issue.

8.2. Platform’s Role in Disputes
Firasti.com acts as an intermediary for resolving disputes, but is not liable for any damages, losses, or consequences arising from disputes between freelancers and clients. The Platform will work to facilitate a fair resolution in accordance with these Payment Terms.

9. Termination and Suspension

9.1. Suspension of Payment Services
Firasti.com reserves the right to suspend payment services, including payments to freelancers or clients, in cases of account violations, fraud, or suspected illegal activity. Suspended accounts may also be subject to further penalties.

9.2. Account Termination
If a user’s account is terminated, any pending payments will be handled according to the terms set out in the Platform’s termination policy. In some cases, funds may be refunded to the client or forfeited, depending on the circumstances.

10. Amendments to Payment Terms

Firasti.com reserves the right to modify or update these Payment Terms at any time. Any changes will be communicated to users through the platform or via email. Continued use of Firasti.com after such modifications constitutes your acceptance of the new terms.

For any questions or concerns related to payments, please contact Firasti.com support at:

Email: support@firasti.com
Phone: [Insert Phone Number]
Website: [Insert URL]

By using Firasti.com, you acknowledge that you have read, understood, and agree to these Payment Terms.