At Firasti.com, we aim to provide seamless and efficient services. As a freelancer marketplace for services, projects, and jobs, our shipping and delivery policy focuses on digital services. There are no physical products delivered through Firasti.com; all services are provided electronically.
1. Service Delivery
Freelancers on Firasti.com deliver their services through digital files, online communication, or project completion via the platform. Once a freelancer completes a project or job, the client will receive the final work via the method agreed upon during the project setup.
2. Delivery Timelines
Freelancers and clients agree on delivery timelines at the beginning of each project. Timelines depend on the scope and complexity of the project. Freelancers must ensure they meet the agreed deadlines. Delays must be communicated promptly to clients, and extensions can be requested if necessary.
3. Client Approval
Once the project is completed, the client will review the deliverables. The client has the right to request revisions as per the project terms. Once the client approves the work, payment will be processed and released to the freelancer.
4. Payment upon Delivery
Freelancers are paid for their services after project completion and client approval. The payment system on Firasti.com ensures that all transactions are secure. Clients will only release funds when satisfied with the work delivered.
5. Disputes and Resolution
If there is a disagreement regarding delivery, Firasti.com provides a dispute resolution process. Both freelancers and clients are encouraged to resolve issues amicably. In case the dispute cannot be settled directly, Firasti.com’s mediation services will be available to help.
6. Secure Delivery
Firasti.com’s platform provides a secure environment for service delivery. All files and communications are exchanged through the platform, ensuring privacy and protection for both freelancers and clients.
7. Delivery Exceptions
In some cases, delivery times may be affected by external factors, such as client response time or freelancer availability. Freelancers must inform clients of any delays. Firasti.com is not responsible for delays outside of our control.
8. Delivery Confirmation
Upon project completion, clients will confirm receipt and approval of services on the platform. This confirmation will finalize the transaction and trigger payment to the freelancer.
9. Digital Services Only
As an online freelancer marketplace, Firasti.com does not handle physical goods. All services, projects, and jobs are digital and delivered via electronic means, such as email, cloud storage, or platform tools.
10. Contact Us
For any questions or concerns regarding service delivery, please contact Firasti.com support:
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